Malaysian-German Chamber of Commerce and Industry (“MGCC”) Privacy Policy

Malaysian-German Chamber of Commerce and Industry (“MGCC”) is committed to ensuring that the personal data of ALL parties who have dealings with MGCC (hereinafter referred to as  “data subjects”) are protected. This Privacy Policy describes how MGCC processes (which means amongst others, collecting, recording, holding or storing) your personal data, the purpose of our processing of your personal data, the third parties whom MGCC may transfer your personal data to, of your rights to request access and correction to your personal data, how you can instruct us if you have any inquires, complaints or if you prefer to limit use of that personal data and procedures that we have in place to safeguard your privacy.

MGCC reserves the right to revise and/or amend this Privacy Policy at any time, the updated version of which shall be posted at MGCC’s website. Unless you contact MGCC with regard to the same (MGCC’s contact details are provided at paragraph 8 below), you will be deemed to have accepted the updated version of this Privacy Policy.

1.   Collection of personal data
We treat and view your personal data seriously.

In the course of your dealings with MGCC, we may collect and/or you, your legal representatives or a third party may have provided data and information about yourself (“personal data”) to MGCC. Such personal data may have been provided to MGCC through your engagement of our services, your application to become MGCC’s member or for training under MGCC, registration for any of the events, seminars, talks, conferences or symposiums organised by us, your use of MGCC’s website at http://www.malaysia.ahk.de/en/ where cookies are used, in the course of your dealings with us whether as a supplier, service provider to MGCC or otherwise or through any other means of communication between you and MGCC. The processing of your personal data is necessary in order for us to process your applications which includes without limitation to VISA, employment pass, professional visit pass, dependent pass; to become a trainee and/or member of MGCC; your registrations for events, seminars, talks, conferences or symposiums organised by us or any other services or activities which you are involved with us; and/or to perform any of our contractual obligations owing to you or a third party.

2.   Nature of personal data
Such personal data may include information concerning your name, age, identity card number, passport number, address, gender, date of birth, contact information, email address, telephone number, nationality, photo, curriculum vitae, academic qualifications, vocational background, language background, employment contract, marriage certificate, birth certificate, salary slip, designation and company name (if applicable).

We may also collect sensitive personal data (if applicable) such as your medical records, religious beliefs, commission of any offence etc. (hereinafter personal data and sensitive personal data shall collectively and severally be referred to as "Personal Data").

3.   Impact resulting from failure to provide your Personal Data
The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to MGCC will result in us being unable to process your applications which includes without limitation to VISA, employment pass, professional visit pass, dependent pass; to become a trainee and/or member of MGCC; your registrations for events, seminars, talks, conferences or symposiums organised by us or any other services or activities which you are involved with us; and/or to perform any of our contractual obligations owing to you or a third party.

4.   Purpose of collecting Personal Data
The Personal Data that you provide will be collected, used and otherwise processed by us for the following purposes:

Clients, training applicants, members of MGCC or recipients of MGCC’s products and/or services

- processing your application as trainee of MGCC and/or sending your application to training companies;
- setting up database for contacts for distribution partners search and roadshows;
- for immigration submissions, endorsement in passport, processing of work permit and/or to complete application forms for submission to government bodies;
- processing your application to become a member of MGCC;
- for MGCC’s user or customer relationship management procedures to monitor and improve our services and conducting marketing and client profiling activities in connection with our services and related products;
- for such purposes specifically provided for in any particular service or product offered by us;
- for our internal record keeping;
- for the drafting of contracts;
- to update MGCC’s invoicing database, to collect payments from you (if applicable) and/or for administrative purposes;
- to share best practices or trend research;
- meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us;
- for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

Our suppliers or service providers
- processing your application to become our suppliers or service providers;
- to update MGCC's database including information on its website and information of MGCC’s Handbook and Directory;
- marketing of such services, products, events/functions/seminars offered by MGCC which may be of interest to you;
- to compile attendance listing of MGCC's functions;
- conduct  credit  checks  on  you  and  for  collection  of  payments  from  you  or  your employer;
- for such purposes specifically provided for in any particular service or product offered by us;
- for our internal record keeping;
- meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us];
- for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

5.   Disclosure
Personal Data and information provided to MGCC will generally be kept confidential but you hereby consent to the processing of your Personal Data by MGCC for the purposes set out in paragraph 4 above. MGCC may disclose the Personal Data that you have provided to the following categories of parties:-
- any person to whom we are compelled or required to do so under the law or in response to a competent body or government agency;
- any related companies of MGCC, including those located outside Malaysia and/or those established in the future;
- our business partners and online affiliates that provide related services or products in connection with our business;
- government agencies, statutory authorities and industry regulators;
- our  auditors,  consultants,  accountants,  lawyers  or  other  financial  or  professional advisers, credit reporting agencies;
- our sub-contractors or third party service or product providers as may determine to be necessary or appropriate;

The Personal Data will be disclosed, where necessary, to inter alia, the Immigration Department, Inland Revenue Board of Malaysia, German Embassy, Companies Commission of Malaysia (‘CCM’), translator of documents, Malaysian Investment Development Authority (‘MIDA’), training company's human resource managers, funding organisation for Public- private Partnership ('PPP'), partners of PPP, co-organising parties in seminars or event, selected clients and agents of MGCC.

6.   Safeguards
The Internet is not a secure medium. We cannot accept any responsibility for any unauthorised access or loss of your Personal Data, save in accordance with this Privacy Policy.

We have put in place various security procedures, rules and technical measures to protect your Personal Data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. All of our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of your Personal Data.

While we cannot guarantee that loss, misuse or alteration of data will not occur, we make reasonable efforts to prevent such unfortunate occurrences. Personal Data that we collect from you will be stored and backed up securely in a restricted and controlled location.

7.   Data Transfer & Sharing
Where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your Personal Data to MGCC's agents, affiliates or third party service or product providers within or outside Malaysia that may or may not have similar protections in place regarding your Personal Data and its use as set out in this policy. You hereby consent to such transfer of your Personal Data to a place outside Malaysia.

8.   Your Rights of Access and Correction
8.1. You have the right to request access to and correction of Personal Data held by us and in this respect, you may:
- check whether we hold or use your Personal Data and request access to such data;
- request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
- request that your Personal Data is retained by us only as long as necessary for the fulfilment of the purposes for which it was collected;
- request that we specify or explain our policies and procedures in relation to data and types of Personal Data handled by us; and
- communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Information for these purposes; and
- withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.

8.2. The person to whom you may make written requests for access to Personal Information or correction and/or deletion of Personal Information or for information regarding policies and procedures and types of Personal Information handled by us is:

Data Protection Officer

Email Address: pdpa@malaysia.ahk.de
Telephone: +603 9235 1800
Fax: +603 2072 1198
Address: Suite 47.1, Level 47, Menara Ambank, 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur.

For the Malay version, please click here.